‘Byju buys phone numbers, threatens kids and parents’: children’s rights body – Flying Journals


'Byju buys phone numbers, threatens kids and parents': children's rights body

The NCPCR alleges that Byju’s allegedly purchased the children’s phone numbers.

New Delhi:

The National Committee for the Protection of Children’s Rights (NCPCR) has claimed that edtech company Byju’s allegedly bought the phone numbers of children and their parents and threatened to destroy their futures if they did not purchase lessons from the company.

“We have learned how Byju is buying the phone numbers of children and their parents, stalking them and threatening to destroy their future. They are targeting first generation learners. We will take action and report if required And write to the government,” NCPCR chairman Priyank Kanoongo told ANI on Tuesday.

Last Friday, the committee issued a subpoena to Byju’s CEO, Byju Raveendran, to appear in court on December 23, alleging misconduct for allegedly hard-selling and misselling its courses to students.

The commission acted on the basis of a news report that BYJU’S’ sales force had indulged in inappropriate practices to lure parents into buying their courses for their children.

“As the committee has come across a news report which states that BYJU’S’s sales force indulged in improper practices to lure parents into buying their courses for their children. The news report also mentioned that some customers also claimed that they were exploited and cheated , and put their savings and future at risk,” the NCPCR said in a statement.

The commission further said news reports further alleged that BYJU’S had been actively luring customers into loan-based course agreements, which may not be refunded if customers wished to do so, the statement said.

The article further alleges that the edtech platform has received numerous complaints from parents but has done nothing about them, the Children’s Rights Group said.

“Under section 14 of the CPCR Act 2005, the Commission has all the powers of a civil court to hear proceedings under the Civil Procedure Act 1908, in particular in respect of— to conduct an inspection; (b) to discover and produce any document; (c) to receive evidence on an affidavit; (d) to obtain from any court or office any public record or a copy thereof; and (e) to issue a power of attorney for inspection of witnesses or documents ,”it says.

It said that if Raveendran failed to comply with the order without lawful excuse, he “shall bear the consequences of his absence in accordance with the provisions of Sections 10 and 12 of Section XVI of the Civil Procedure Code 1908”.

(Aside from the title, this story is unedited by NDTV staff and published via a syndicated feed.)

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